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RE: add-ons and accessories



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After negoiating the price of an item, I usually say something like
"of course that includes installation".  It has worked so far.
However most US riders do not have the luxury to going "just down the
road" to another dealer.  For me its 50 miles to the dealer, just down
the road is another state.

**-----Original Message-----
**From: owner-st@xxxxxxxxxx [mailto:owner-st@xxxxxxxxxx]On Behalf Of
**Leatherbiker
**Sent: Tuesday, June 29, 1999 5:42 AM
**To: ST@xxxxxxxxxxxxxx
**Subject: add-ons and accessories
**
**
**There's one thing that's really bugging me - I'm dying to know
**why, whenever you all buy stuff from your Triumph dealer,
**presumably for a new Sprint, you have to put the stuff on
**yourselves?
**I didn't have to insist that Jack Lilley, my dealer, put the
**stuff on - they volunteered: OK, I paid for most of it,
**obviously (though not the tankpad and hugger, which they "threw
**in" when I bought the bike new) but they fitted it all free of
**charge - isn't that normal in the States?
**
**I mean, hey, if they don't give you good service and treat you
**right, you just go down the road to the next dealer, and that
**other dealer then gets all the revenue from the services, the
**add-ons, the clothing, the bits and bobs we all buy (chain lube,
**locks etc.) - so surely it's in their interest to spoil you a
**bit? If I buy panniers worth about £500 for a set of two, I
**don't think it's asking much to ask them to put them on and
**lower the exhaust pipe - do you? I haven't got the time,
**patience or tools to do it myself - not to mention the technical
**expertise, judging from all the queries on this board.
**Maybe you need to get aggressive with your dealers and tell them
**what service we get over here in the UK!!!
**
**Tim
**
**
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