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RE: Zero-Gravity sport touring screen
- Subject: RE: Zero-Gravity sport touring screen
- From: "Archer, Doug" <DArcher@xxxxxxxxxxxxxxx>
- Date: Fri, 3 Mar 2000 09:19:50 +1100
I would call it good customer service.
Instead of taking your order, not telling you
there will be a delay and leaving you hanging
for the screen, they said totally upfront there
will be a delay.
In any manufacturing business their can be delays,
how you feel about it depends upon how well they
communicate.
In my dealings with Rachel from ZG, I have found
her to be totally responsive and professional.
If more companies had their attitude, we would
be in bike nirvana.....
- -Off soap box- <grin>
Later..Doug.
> -----Original Message-----
> From: Matt Knowles [mailto:matt@xxxxxxxxxxxxxxxxxxx]
> Sent: Friday, March 03, 2000 9:09 AM
> To: ST@xxxxxxxxxxxxxx
> Subject: Re: Zero-Gravity sport touring screen
>
>
> >I ordered
> >it on a credit card, but they won't charge me until the item
> is shipped.
>
> It's a nice touch because legally they aren't allowed to
> charge until the
> merchandise is shipped.
>
> Matt Knowles - mattknowles@xxxxxxxxxxxxxxxxxxx
> http://home.earthlink.net/~mattknowles
> Aesthetic Design & Photography - (408) 977-1804
> http://www.aestheticdesign.com
>
>
>
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