RE: Real scoop on COMP ACC

[Steven Kohlscheen <steven.kohlscheen@xxxxxxxx>]

I have only ordered one thing from Comp Acc, and it was thru their on-line
store.  I did recieve the item, a jacket, within a reasonable amount of
time( less than 2 weeks or so, can't remember exactly) only to find the
jacket sizes for Joe Rocket are smaller than Hein Gereike.  I called them to
see what can be arranged, the person I spoke to was able to find they had
one left of the size I wanted.  Including return shipping that day I had the
next jacket within 10 days, no re-stocking fee, just had to pay for shipping
of the new item.  I found that fair, and the experience positive overall.

As for knowledge of product, what does this mean?  Did you ask for an
opinion of what was better, how the sizes compared, or was your enquiry
about avalibility?  The person you called wasn't a sales person, they were
an order taker, they may not be knowledgable about the specific products
because it isn't in their job description.

- -Steven Kohlscheen
1999 Triumph Sprint ST

> -----Original Message-----
> From: owner-hsta@xxxxxxxxxxxxxxxxx
> [mailto:owner-hsta@xxxxxxxxxxxxxxxxx]On Behalf Of JAU149@xxxxxxx
> Sent: Tuesday, May 23, 2000 10:16 AM
> To: Honda Sport Touring Association
> Subject: Real scoop on COMP ACC
>
>
> Inquiry : What is the real deal with Competition Accessories?
>
> I just placed a sizable order with these folks, gearing up for
> STAR 2000. The
> mail order clerk was not at all knowledgeable about the product, but did
> indicate that 90% of it( my order) was not in stock. He also
> indicated that
> items not in stock would be received ( by me ) in 7-10 working days.
>
> Is this a reliable place to do business with that will delver
> when they say,
> or should I look elsewhere for my needs now, since 10 business
> days from now
> will put me in danger of not getting anything from anyone ?
>
> What I have heard about these people has ranged from very good to
> very bad.
>
> They seem to have about the largest selection, or is it just a
> nice catalog
> with nothing to back it up ?
>
> TIA,
>
> John ( worried in cleveland)
>


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