RE:Outranked by Major Engine Damage - the sequel

[Erik Miner <axeis@xxxxxxxxxxxxxx>]

>I had MAJOR trouble once with a BMW. After getting jerked around by 
>the dealer and the rep I sent a Certified letter snail mail to the 
>US head of BMW's motorcycle division.

I followed that up with a phone call to the guy.  My problem was 
solved in 12 hours of him receiving my letter!

I would suggest a letter to the HEAD of TOA. I'd also CC John Bloor 
in the UK, all certified
mail NO EMAIL Always used registered or certified mail that way the 
recepient WILL seee the letter and some flunkie won't hide it from 
them.. I bet you will be in bussiness in a few days. In fact I would 
ask for a NEW bike, yes that's right a new bike. I know of numerous 
cases of BMW buying back problem bikes. I suspect if pushed Triumph 
would too. But if nothing else if will get them Moving.

Erik

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