Re: Lyle Lovett Motorsports & South Africa Trip

["Mark Hanke" <mahanke@xxxxxxxxxxxxx>]

Welcome home.Can't wait to here about the trip.
Mark


- -----Original Message-----
From: Richard & Lisa White <RedRiders@xxxxxxx>
To: ST@xxxxxxxxxxxxxx <ST@xxxxxxxxxxxxxx>; Triumph Digest
<triumph@xxxxxxxxxx>
Date: Monday, September 18, 2000 11:24 AM
Subject: Lyle Lovett Motorsports & South Africa Trip


>Richard & I have visited Lyle Lovett's shop several times within the
>last year.  Motorcycle Mania is our dealer, but we like to keep aware of
>what other shops are doing, and I have not been in one dealership yet
>that stocks all of the products we like using.  Lovett's shop had
>Triumphs on the floor for over a year, and even had the Triumph truck
>visit once, so you know exactly what the salesman's comments about being
>a Triumph franchise for 2 days were without me spelling it out.  Since
>we always rode up on Triumphs, we never dealt with the sales staff
>concerning Triumphs.  We've sat on a few Cagivas there and talked to
>them about those bikes, but not the Triumphs. It sounds like from
>comments on the ST list and Triumph Digest from John Westcott and others
>that they needed an attitude adjustment in order to become effective
>Triumph salesmen.
>
>Lyle Lovett's parts and accessories department, on the other hand, went
>out of the way to make sure we were satisfied with the products we
>purchased from them--two pairs of Sidi boots, new Shoei visors, and
>Vanson armor for our jackets.  I have to say, though, that since they
>don't have Triumphs on the floor anymore, and because of their location,
>we probably won't be visiting them much anymore, if at all as we can get
>good service for parts and accessories closer to our home.
>
>I do have to say, in fairness to the salesman, this is not the first
>time I have heard comments to the effect that Triumph does attempt to
>get dealers to accept some products (bikes includes) that the dealers do
>not want with products they do want, which, IF TRUE, IMHO, is not the
>way to conduct good business.  It's better to see WHY they don't want
>those products and to discontinue or reduce production of items not in
>high demand, if that is the reason for the products' low demand. . . .
>.  Presumably dealers will want to take products that sell and make them
>money, though some dealers could also have financing restrictions at one
>time or another that keep them from taking in more product . . . .
>Still, I want to make it clear that I have no direct confirmation of
>this practice and have not talked to my dealer about it.  I have also
>not read the franchise agreement Triumph uses to see what a dealer
>obligated himself to when he signs it . . . . . Maybe someone else out
>there knows more that I do about the truth of these rumors . . . .
>
>BTW, Richard's and my trip to South Africa to visit Triumph Digest
>members Carl & Gill Koch (Sprint Exec. and Speed Triple) was an absolute
>blast as were the Tigers we rode that were rented from Le Cap
>(http://www.lecapmotorcyclehire.co.za/)! More on details on the trip
>after we've recovered a bit more. We just returned yesterday . . . .
>
>Lisa White
>'99 Sprint ST
>
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