Re: [ST] Tea bags and stuff

["Ashley Bennett" <spondon955@xxxxxxxxxxxxxx>]

Thank you Mr Negativity. I am known for my very positive attitude toward
Triumph and nothing I see here in Australia or in the UK makes me doubt
there resolve and professionalism. I have heard lots of reports of bad
dealers in the States and some parts availability problems but you make it
sound as though Triumph is on the verge of collapse. I know America is an
important market but it isn't the be all and end all. Harley sales have
nothing to do with sales of motorcycles in general, I don't need to tell you
the type of person that buys a Harley. Motorcyclists buy Triumphs.
As I have said I don't live in England and Triumph are going from strength
to strength, sales here last year increased 81% and there is a growing
number of aftermarket parts available. Don't blame Triumph because people
aren't making parts for their bikes in the States.
I sometimes wonder if some people want to see Triumph fail so they can say
"I told you so", Triumph don't seem to be suffering any problems that are
going to cause it's demise unless you are privy to information the rest of
us aren't.
I am on several Triumph lists and the vast majority of owners are very happy
with there bikes,(even the Americans ;-)) the service they get (when they
have found a decent dealer) and parts availability doesn't seem to cause
many of them major problems.
I wish you luck with your next bike whether it be a Kawasukaha or whatever
but don't complain when nobody gives it a second glance on the street. ;-)
Ashley
Spondon 955
'95 Speed Triple

>     Or maybe it's because you live in England where Triumph's are made and
> we are across the Atlantic Ocean where Triumph dealers are rare and
becoming
> rarer. Dealers are not thrilled with Triumph's inability to get them parts
> in a timely manner. There are lots of Harley dealers in the U.S. and
people
> standing in line to buy them. Going to the Harley dealer is like going to
a
> novelty store. It isn't just bikes going out the door. It is all things
> Harley. The U.S. Japanese dealers do pretty good business too. There are
> lots of sources for aftermarket parts for them and Japanese companies
> usually have good parts distribution systems. Plus, they make some nice
and
> fairly inexpensive bikes.
>     I like my ST, but my next bike will likely be Japanese, German or
> Italian, unless Buell/Harley comes up with something better than they have
> right now. I am losing the will to fuss over getting parts and aftermarket
> stuff for my Triumph. The ST is a great bike, but not so great that I need
> the hassles. Riding unique machinery isn't always the wonderful way to be.
> Royal Enfield's are unique too. La Dee Dah!
>     If the problem is unique to ToA, maybe Hinkley had better get off
their
> collective asses and get things up to speed over here. Otherwise, they may
> have to refold the marque or just market them in the Isles and Europe if
> times get tough (which may happen sooner than later). Once they have
damaged
> their reputation sufficiently, they may as well pull out.
>     Don't get me wrong. I want them to be successful. But they have to put
> in the effort to keep customers happy with their product. You can make
great
> bikes and still tank if you don't support them properly. If we are not
happy
> with the resale value now, we will really hate it when/if Triumph bites
the
> big one again.
> Regards,
> Bob
>



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