[Author Index] [Date Index] [Thread Index]
[Date Prev][Date Next][Thread Prev][Thread Next]

Re: [ST] And Dealers wonder why they are losing business tomail



Nicolas Nowak wrote:

>         Whether or not to patronize your local dealer depends a lot on who your
> local dealer is.  If you are on of the lucky ones with a great dealer close
> by, then by all means spend the couple of extra dollars for their service.
> If on the other hand, you live hours from the nearest dealer, or the local
> dealer is of very poor quality, then it is ridiculous for someone to expect
> you to patronize them.
>         I do all of my own work on my bike because I want to, not need to.  When
> it came time for the first oil change I tried to patronize my local dealer
> for the oil and crush washer.  They were out of the washers, and the oil
> cost 70% more than the local Wal-mart.  I emailed Lilley's and had the
> parts faster than the local dealer could get them, and for less money
> (including taxes, shipping, and exchange rates).
>         Of course service should be taken into consideration when picking a
> vendor.  More often than not though, I get better service from online
> vendors than I get from the local dealer (the extraordinary service from
> Lilley's really proves this).  It's my money, and I will choose to spend it
> where I feel best serves my needs.
>
> just another $.02
>
> Nick
> '00 yellow RS
>
>

Very well said!

Robert
'00 ST


     *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *
      The ST/RS Mailing list is sponsored by Jack Lilley Ltd.
          http://www.TriumphNet.com/st/lilley for more info
   http://www.TriumphNet.com/st for ST, RS and Mailing List info

=-=-=-= Next Message =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=