Re: Clutch cable (again) was: RE: [ST] Intro

[Ben Snyder <bensnyder@xxxxxxxxx>]

I argued that same point with every dealer in the
state of Ohio, they all told me that it would not be
covered under warranty.  

Now that I know what I know, I'm going to try to get
money back from them, but I think my chances are slim.

If that doesnt work, I'll contact Triumph customer
service and register a complaint against the
shops...probably will be fruitless, but you never
know.


- --- Chris Strizver <strizver@xxxxxxxx> wrote:
> 
> Ben,
> 
> Yes, there have been lots of '01 ST's with broken
> cables, and yours fits the
> profile perfectly. You can search the archives if
> you want. As far as the
> warranty issue, I can't believe you let them make
> you pay for it. There
> isn't a consumable part on the bike that wears out
> in 3K miles. Heck,
> according to the maintenance schedule, there aren't
> any consumable parts
> that need replacing under 12K, except oil and
> filters!
> 
> I'd suck up the spare you bought and keep it under
> your seat. However, I
> would also go get my money back for the parts and
> labor on the one that was
> replaced. Yes, this is a KNOWN issue! (or should be
> by now)
> 
> -Chris
>  -----Original Message-----
> From: 	owner-st@xxxxxxxxxx
> [mailto:owner-st@xxxxxxxxxx]  On Behalf Of Ben
> Snyder
> Sent:	Thursday, October 11, 2001 1:16 PM
> To:	ST@xxxxxxxxxxxxxx
> Subject:	RE: [ST] Intro
> 
> Wait, I was either not on the list when this was
> discussed, or had a period where I was unsubbed and
> it
> was disuccesed then.
> 
> I had a clutch cable break in June, just after just
> over 3k miles in my new '01 ST.  Others have had
> this
> problem?  I ended up having to buy a cable, it never
> came in and I bought from another dealer.   Then the
> original order came in and they would not refund the
> money (actually, they would and charge a 15%
> restocking fee).  Nobody in the state of Ohio would
> cover it under warranty, claiming it was a
> 'consumable' part
> 
> 
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