Re: [ST] Problems getting Triumph kit??

["Ashley Bennett" <spondon955@xxxxxxxxxxxxxx>]

I have heard many times about dealers that just don't bother following
through with things if they consider it too hard. The blame usually ends up
with the manufacturer but quite often they know nothing about the problem.
Ashley
Spondon 955
'95 Speed Triple

>
> Umm, yes! since you asked, I got my bike some 7 months ago, took many a
> email and phone calls to to my dealer (only phone calls) and Jerry at
> TOA (Triumph of America). Jerry finally got the luggage out to me (many
> thanks again) of course I had to install it myself if I wanted it for my
> 7,200 mile vacation (thanks again Steve!).
>
> Jerry could only come up with a Black top box top. Which I still have,
> so I have been waiting 7 months for the Green top case top. Now I don't
> know if it is TOA's fault or the dealer's fault. I have told the dealer
> about 3 times that I would like a matching top, but so far no luck.
>

>
> > Is anybody else having trouble getting Triumph accessories, in
particular
> > luggage?  When I bought my RS back in June, I got a voucher for Triumph
> > accessories to the value of 10000SEK (approx £650).  So amongst other
things
> > I ordered the throw-over panniers.  It's now almost November and I still
> > haven't received them.  All the other bits I ordered arrived at the
dealers
> > after just a couple of weeks, but not a sniff of the bloody panniers.
I've
> > just called the dealer again today and he still can't give me a delivery
> > date, claiming that he can't get a decent answer from Triumph in
England.
> > I've just tried ringing the factory in the UK and the lazy f*ckers that
work
> > in customer relations stop taking calls at 4pm so I couldn't speak to
> > anybody (will try again tomorrow).
> >



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