[Author Index]
[Date Index]
[Thread Index]
[Date Prev][Date Next][Thread Prev][Thread Next]
[ST] Shameless plug for Roadgear
- Subject: [ST] Shameless plug for Roadgear
- From: "Harries, Mort" <mort.harries@xxxxxx>
- Date: Fri, 4 Jan 2002 14:26:37 -0500
If any of you are looking for new riding gear or soft luggage, check out
Roadgear. They are a pleasure to deal with. 1-800-854-4327 or
www.roadgear.com
I ordered some overpants from them a couple of months ago. UPS screwed up
the shipping, and they never arrived. When I called Roadgear about it, they
immediately shipped out another pair to me priority, before UPS returned the
first one to them. Turned out to be the wrong size. So I called them
again. They shipped me another pair in the next larger size. They said to
hold onto the first pair until I tried both and decided which fit best. A
few weeks later they called again to ask if I needed an even bigger size - I
still hadn't shipped back the original one. I told them no the second one
fit, and was apologizing for not returning the first pair yet. The person I
talked to said don't worry about it - when you get the time, send them back.
Now that's customer service. Unlike some places I've dealt with, they
actually treat you like a human being.
Usual disclaimers. No connected to them in anyway. Just like the way they do
business.
Mort Harries
Haworth NJ
'00 ST
* * * * * * * * * * * * * * * * * * *
The ST/RS Mailing list is sponsored by Jack Lilley Ltd.
http://www.TriumphNet.com/st/lilley for more info
http://www.TriumphNet.com/st for ST, RS and Mailing List info
=-=-=-= Next Message =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=