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Re: [ST] Arai phone/internet sales policy
- Subject: Re: [ST] Arai phone/internet sales policy
- From: Ben Snyder <bensnyder@xxxxxxxxx>
- Date: Wed, 9 Jan 2002 12:04:22 -0800 (PST)
I've always been told that it can happen...that
dropping onto a hard surface can leave cracks on the
inner part of the shell, or cracks that aren't visible
that can lead to unpredicted failure in the event of a
crash.
- --- "Anderson, Neil G (CPR)" <andersng@xxxxxx> wrote:
> Ben Snyder wrote:
>
> >Arai's reasoning for their new policy was that they
> >got miffed at Chapparal (sp) and a few others for
> not
> >accepting exchanges for improperly fitted helmets.
> I
> >think this somewhat violated Arai's policies and
> >indirectly tarnished their reputation.
>
> I can see the point of not accepting exchanges,
> though. Suppose Joe Bloggs
> buys a helmet by phone/mail order/Internet, drops it
> and then sends it back
> for an exchange. I believe it's possible to weaken
> helmets by dropping
> them, without leaving any external marks. So
> Chaparral or whoever could put
> the helmet back in stock, sell it to someone else
> and Arai could be sued if
> the new buyer finds the helmet fails in a crash. If
> you buy in a shop, the
> shop owners will probably know if you drop the
> helmet. Or is it not really
> possible to damage a helmet that way?
>
> Neil
>
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