Re: [ST] Handy Industries delays?

["William Sanders" <tuckersdad@xxxxxxxxx>]

Yeah, me too Bill. Placed my order on the 19th of Feb., and the telephone
sales rep. told me to expect a two week delay. But from your report, I'm
apparently even further down the wait list than you. And if the outlook
isn't favorable for you, it must be downright bleak for me. I'll check with
my credit card issuer shortly, and see if I've also been charged already
(probably). Then I'm going to contact Handy. If I get the same info you did,
I'm cancelling and going elsewhere.
Thanks for the Update,
Bill Sanders

- ----- Original Message -----
From: "Bil Swartz" <bil@xxxxxxxxxx>
To: "HSTA Mailing List" <hsta@xxxxxxxxxxxxxxxxx>
Cc: <ST@xxxxxxxxxxxxxx>
Sent: Tuesday, March 05, 2002 10:38 AM
Subject: [ST] Handy Industries delays?


> Anyone else order the universal stand deal (front and rear) from Handy
> Industries at a Cycleworld show lately, and are still waiting for them?
>
> The story I just got was that those units are produced in Italy, and some
> are expected on the 13th, but they've been out of them for some time and
> since my order was the first weekend of February I'd be pretty far down in
> line and may not get mine even then.
>
> When I ordered the guys said to expect them in a week and a half
> to two weeks.  Harumph!  Not much explanation offered, no promises,
> couldn't tell where I was in the queue, and the CC was charged within days
> of the show of course.
>
> Just one more good customer service story to share with y'all.  Sheesh.
>
> --
>
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