From: Kevin.Dicks@xxxxxxx
Triumph are covering everything..which I think is a very good of them.
They don't have to and given my experience with car manufacturers it is
indeed good of them. I strongly believe in complaining when something
is not done correctly and I also believe strongly when something is done
correctly in a situation like this. I will, therefore, be sending a
letter to Triumph USA thanking them. I am also pleased the dealer is off
the hook so to speak. I had strong suspicions (who the hell wouldn't)
and I was trying to get some facts together just in case but it does
seem the 12K had nothing to do with it and in fact they have been very
helpful (see above re" when something goes right) so I am pleased to put
the record straight.of course I haven't got the bike yet or ridden it
so.. :-)