Re: [St] The Sprint ST is back

["Young, Mike" <myoung@xxxxxxxxxxx>]

I recently refused to pay for a bunch of unauthorized suspension work on
my wife's car when the dealer couldn't produce the worn out parts. I had
written on the original work order (a warped brake rotor caused by a
sticky caliper) that all parts were to be examined by me before I would
pay for the work.
They replaced the rotor and caliper as agreed, but also replaced three
ball joints, an upper swing arm bushing and an anti-roll bar rod end.
They produced the brake parts; I paid that part of the bill. They could
not produce the suspension parts, and declined my offer to put the car
on a lift so they could point out the new (and therefore still clean)
parts. 
I didn't pay for the suspension work, and they didn't squawk. I also
promised them that I would never set foot in their business again. 

Mike 
'06 ST
Seattle

Edward Neu wrote:
> They charged the same price as bike bandit for the switch ($202).
However,
> they charged $500 for labor to diagnosis the problem and replace the
> switch.  The switch is actually split along the horizontal seam.   My
> biggest gripe is that I authorized $250 labor to diagnose the starting
> problem.  They called me and said it was the switch and the bill would
be
> $700.
> 
>  Shouldn't they have called and said we spent the $250 and can't
figure out
> what is wrong?  That is 3.5 hours of labor!
> 
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