Re: Panniers, fuel gauges, and a company that couldn't find the horse they rode i

[stump <stump@xxxxxxxxxxxx>]

TXToday@xxxxxxx wrote:
> 
> I'm told by Leeza at Triumph that I, (or my dealer), is 17th on the list for
> panniers.  I'm also told that enough panniers to fill all the backorders have
> shipped from Triumph in two cantainers.  The first container may arrive in
> enough time so that I won't have to cancel my trip to the Hill Country due to
> Triumph's incompetence.  The other container will surely arrive too late.
> What Triumph can't seem to tell me is if my order will be filled out of the
> first container or the second.  Isn't this simple math?  Do they not know how
> many pannier sets are in each container and how many are on backorder?  Maybe
> that's how they got themselves into this mess?  If I gamble and give Triumph
> the benefit of the doubt that they will be here by the end of the month as
> they are saying, (but they said that last month too), and they dont make it,
> will Triumph pay me back my hotel deposits?  Should I attempt to go anyway
> and just bungee our luggage for four days on my passenger's back?  Oh,
> perhaps I'm being unreasonable, after all its only been four months and
> one-third a year isn't all that long to wait especially when Triumph is doing
> such a good job communicating about this issue.  Ha.  Well they can count on
> me communicating at the rally (if I make it), the Honday Hoot, and all the
> internet lists I'm on, and  to everyone I know about this situation if I
> don't hear something, anything, even least a gesture of effort form Triumph
> that they care about this situation!
> 
> Also, had Triumph stated an official fix for the faulty fuel gauges?  My
> dealer hasn't heard anything and from what I know its the 'sending unit.'
> Does anyone have a part number so I can tell them what to order?  (Does
> something seem backwards here?)
> 
> Rick P
> Houston TX
> 99 Sprint
> (beginning to wish it was a ST4, ...or a R1100S, ... or a VFR800 w/ Givis)
> 
>  *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   
Rick, Your sounding like me. I almost bought back my VTR over this Whole
Pipe/tune, no Luggage Rack (yet), and the bags are at the dealer but
without the blankety blank hinges. That's right panniers arrived two
weeks ago without the hinges. Now my son isn't getting the spring
vacation we planned on. Rather Sucks aye ol chap? I called georgia the
other day and talked to Shaun, then Liza etc.  The ONLY THING THAT IS
KEEPING THIS THING FROM GOING BACK. Is it just rails, confidence
inspiring in the corners. Just a fabulous carver. But I am getting
really tired of soft luggage and it is tearing up my paint. You know no
matter how hard you try it is going to leave marks. Maybe triumph would
be interested in paying for a paint job? I'll end this before I get to
whipped up. Regards Steve.

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