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Sneaking this one in...
- Subject: Sneaking this one in...
- From: "Retherford, Martin" <MRetherford@xxxxxxxxxxx>
- Date: Thu, 12 Aug 1999 08:26:28 -0700
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Jonathon,
Now for the flip side of this message. Jonathon performed the valve check
at 6000 miles. If you get it checked at the 12000 service and they are all
in spec then you will never get re-imbursed. You will have just taken care
of the run in for the valves earlier than scheduled. If the valves are a
little out then you may have changed the clearance before they were fully
run in. If the valves are out a little for the next three or so scheduled
checks then there is a proven problem. Short of a proven problem you
probably won't get any money out of them.
Martin
-----Original Message-----
From: Jonathan Schulster [mailto:Schulster@xxxxxxxxxxx]
Sent: Thursday, August 12, 1999 6:15 AM
To: ST@xxxxxxxxxxxxxx
Subject: One Last Triumph...
Last note on this I promise ... please delete now if you
find this tedious :(
Thanks for the support Martin :)
That is kind of what I suspected; Triumph bikes dont exactly
sell themselves in Germany. My dealer sold 15-20 T5 series in the year I
bought my T509. One was to me, one a 509 to a friend and another a 595 to a
colleague. No wonder he was so delighted when I came back after selling the
509 to a friend to take an ST; sure enough my mate Ali bought one two weeks
later, and Neil after I recommended it (from another dealer). I would be
really interested to hear of any research for the big capacity bike buyers
and how many sales are from word-of-mouth or recommendation for a dealer - I
am sure Jack (Steve) Lilley would have some 'seat of the pants' estimate for
this?
I love the bike, and am convinced that it is by far the best
sports tourer available today. However, how many of us are going to
recommend this to our friends if we don't have total confidence in the
warranty offered ? Even if the problem is only affecting a few % of bikes
(e.g. the radiator leakages) how would we feel if we (or our friend) were
the ones who had to fork out for 3 radiators or a new head/cam/valve set
just because Triumph didn't feel it was a warranty issue?
Well, the 'eclipse trip' was pretty impressive, despite
rather heavy cloud at times. Worth seeing if you get the chance. The
traffic jams back were pretty spectacular too and the ST overheated pretty
badly at times, despite the very cool temperatures. Removing the fairing
lowers didn't seem to help too much.
cheers
Jonathan
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<TITLE>Sneaking this one in...</TITLE>
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<P><FONT SIZE=3D2 FACE=3D"Arial">Jonathon,</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">Now for the flip side of this =
message. Jonathon performed the valve check at 6000 miles. =
If you get it checked at the 12000 service and they are all in spec =
then you will never get re-imbursed. You will have just taken =
care of the run in for the valves earlier than scheduled. If the =
valves are a little out then you may have changed the clearance before =
they were fully run in. If the valves are out a little for the =
next three or so</FONT><B><U> <FONT SIZE=3D2 =
FACE=3D"Arial">scheduled</FONT></U></B><FONT SIZE=3D2 FACE=3D"Arial"> =
checks then there is a proven problem. Short of a proven problem =
you probably won't get any money out of them.</FONT></P>
<BR>
<P><FONT SIZE=3D2 FACE=3D"Arial">Martin</FONT>
</P>
<UL><UL>
<P><A NAME=3D"_MailData"><FONT SIZE=3D2 FACE=3D"Arial">-----Original =
Message-----</FONT></A>
<BR><B><FONT SIZE=3D2 FACE=3D"Arial">From: Jonathan =
Schulster [<A =
HREF=3D"mailto:Schulster@xxxxxxxxxxx";>mailto:Schulster@xxxxxxxxxxx</A>]<=
/FONT></B>
<BR><B><FONT SIZE=3D2 FACE=3D"Arial">Sent: </FONT></B> <FONT =
SIZE=3D2 FACE=3D"Arial">Thursday, August 12, 1999 6:15 AM</FONT>
<BR><B><FONT SIZE=3D2 =
FACE=3D"Arial">To: </FONT></B> <FONT SIZE=3D2 =
FACE=3D"Arial">ST@xxxxxxxxxxxxxx</FONT>
<BR><B><FONT SIZE=3D2 =
FACE=3D"Arial">Subject: </FONT>=
</B> <FONT SIZE=3D2 FACE=3D"Arial">One Last Triumph...</FONT>
</P>
<P><FONT SIZE=3D2 FACE=3D"Arial">Last note on this I promise ... please =
delete now if you find this tedious :(</FONT>
</P>
<P><FONT SIZE=3D2 FACE=3D"Arial">Thanks for the support Martin =
:)</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">That is kind of what I suspected; =
Triumph bikes dont exactly sell themselves in Germany. My dealer =
sold 15-20 T5 series in the year I bought my T509. One was to me, =
one a 509 to a friend and another a 595 to a colleague. No wonder =
he was so delighted when I came back after selling the 509 to a friend =
to take an ST; sure enough my mate Ali bought one two weeks later, and =
Neil after I recommended it (from another dealer). I would be =
really interested to hear of any research for the big capacity bike =
buyers and how many sales are from word-of-mouth or recommendation for =
a dealer - I am sure Jack (Steve) Lilley would have some 'seat of the =
pants' estimate for this?</FONT></P>
<P><FONT SIZE=3D2 FACE=3D"Arial">I love the bike, and am convinced that =
it is by far the best sports tourer available today. However, how many =
of us are going to recommend this to our friends if we don't have total =
confidence in the warranty offered ? Even if the problem is =
only affecting a few % of bikes (e.g. the radiator leakages) how would =
we feel if we (or our friend) were the ones who had to fork out for 3 =
radiators or a new head/cam/valve set just because Triumph didn't feel =
it was a warranty issue?</FONT></P>
<P><FONT SIZE=3D2 FACE=3D"Arial">Well, the 'eclipse trip' was pretty =
impressive, despite rather heavy cloud at times. Worth seeing if you =
get the chance. The traffic jams back were pretty spectacular too =
and the ST overheated pretty badly at times, despite the very cool =
temperatures. Removing the fairing lowers didn't seem to help too =
much.</FONT></P>
<P><FONT SIZE=3D2 FACE=3D"Arial">cheers</FONT>
<BR><FONT SIZE=3D2 FACE=3D"Arial">Jonathan</FONT>
</P>
<BR>
<P>
</P>
</UL></UL>
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