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Re[2]: Radiator, <snip> One Gone...



Martin,

Glad to hear that they are treating you right. Maybe we should copy this 
email to some of the "troubled" dealers.

- - Eric

At 04:47 PM 08/17/1999 +0100, Martin Fay wrote:
 >I agonised for months about buying the ST before actually taking the plunge.
 >It
 >wasn't that I was unsure about wanting the bike, quite the contrary, after
 >driving Marc DeVries bike I was hooked (did you ever get that commission 
from
 >Hinkley for your PR work?). My hesitance was due to the fact that there was
 >only
 >one dealer in Ireland and they have a terrible reputation for standing over
 >warranty issues.
 >
 >Well my bike was recently in for its first service at 1000 miles, and to 
have
 >the alarm and rack fitted. When I picked up the bike, the rack and alarm 
were
 >fitted free, I was given 10% off the price of the accessories and there 
was no
 >charge for the service. Not even for the oil and filter! One of the chrome
 >buttons from the allen head screws on the top yoke had turned black and I 
was
 >handed a bag of them as spares. I was stunned, top notch service so far.
 >
 >The Triumph experience just keeps getting better and better. :-)


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