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Re: Parts delays
- Subject: Re: Parts delays
- From: Eric Sheley <eric@xxxxxxxxxx>
- Date: Mon, 30 Aug 1999 19:04:46 -0400
At 09:06 AM 08/29/1999 -0400, Steve Lawler wrote:
>with the fellow behind the parts counter. I asked him approximately how
>long does it take to get Triumph parts in. He told me that if they came
>from TOA then it takes up to 2 weeks. A little longer if from the UK.
warranty parts for bikes being serviced can be had via next day delivery.
>Some parts, if not on the shelf at TOA or TUK, can take 2-3 months. I
>told him that I heard that it is difficult to get parts. Here comes the
>juicy part: He told me that the problem is that TOA has a minimum order.
>If the parts you want don't make the minimum, they wait until they have
>a sufficient order thereby creating a longer delay.
This is a delay on your dealer's part. There is a minimum order, but only
to avoid an additional handling / shipping charge. I have ordered many
parts that do not meet the minimum and had them within a week when I
expressed the urgency to my dealer. Also, when I find a part is not in
stock or I need it quick I will send an email to Jack Lilleys. Their in
stock position seems to rival ToA's at many times and I can get a part
within a week from him.
- - Eric
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