Utah dealer

[Eric Sheley <eric@xxxxxxxxxx>]

At 08:40 AM 11/05/1999 -0700, Valerie Merges wrote:
 >Note:  My dealer has exclusivity to the state of Utah, so he has zero
 >competition.  If I wanted to comparison shop, the next closest dealer would
 >be Boise, Idaho (4 hr + drive).

Valerie,

I forgot to email you about this. I spoke to someone "in the know" at 
Triumph about this. Some of the original dealers in the US were given long 
(too long in his words) contracts, but NONE guaranteed exclusivity by 
geographic location (so his is just blowing smoke). Usually the Triumph rep 
will not market in the backyard of an established dealer unless they are 
attempting to move the contract to a new dealer, but that in no way excuses 
the fact that their is only one dealer in the whole state.

The two things I can say about your problem is that 1) The rep for the area 
is doing a piss poor job of recruiting new dealers 2) The current dealer is 
not getting enough negative feedback at Triumph of America for them to be 
concerned.

It was recommended that you make your feelings about that dealer known to 
Jerry at Customer service (at ToA newtricorp@xxxxxxx) so that the rep for 
the area could be made aware of the problem.

- - Eric


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