Re: Major Fuel Leak! Update

["Ian Pollen" <ian.pollen@xxxxxxxxxxx>]

Hi Tim,

I think I am very lucky as the service manager at my dealer used to work for
Triumph, so he was able to give me the names of the people who were able to
sort this out for me. I am sorry that ToA do not seem to be as customer
focused.

Regards, Ian
Kent, England

- ----- Original Message -----
From: Tim Wallace <black47@xxxxxxxxxxxxx>
> Wish Triumph here in America were quite as courteous.  I had the same
exact
> thing happen to me, including the bike (Sprint ST) being down for three
> weeks due to a split tank, and Triumph of America never bothered to
respond
> either to my letter or my emails.  This was all caused by the pressure
> relief valve being incorrectly installed.  I reported the pressure release
> valve problem to the dealer (Apex in Colorado Springs) at the first
service
> and they did nothing about it.  Apex never responded to the letter I sent
> them either, BTW.
>
> Triumph of America, if you are listening, your non-response speaks volumes
> about your organization.  As for Apex, I will never spend one dollar there
> again.
>
> Tim Wallace
> 2000 Sprint ST (Sapphire Blue)
> 2000 Speed Triple (Black)


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