Re: [ST] Arai policy change for Phone and internet sales

[Matt Knowles <matt@xxxxxxxxxxxxxxxxxxx>]

I've never bought a helmet mail order and I don't think I would as I really
think it is one of those things you have to try on to be sure of. So I sort
of agree with Arai's position, but I would rather have a free market so
consumers have a choice. I've also never bought an Arai, and probably never
will, as Shoei's have always served me well. But if a dealer wanted me to
pay up front before I could try on a helmet, boots, or gloves, I'd
certainly be finding a different dealer. Just like I won't buy from a
dealer who won't provide a test ride.

To further Blake's example, let's say a helmet costs $400. $25 try on fee =
6%. Then they use the same approach for the motorcycle, $10000 motorcycle
now costs you $600 to try it out.

My dream? That someday the motorcycle industry would model itself after the
ski industry. Can you imagine being able to go to a motorcycle resort where
you could bring your own gear or rent it for the day and then try it all
out on a race track environment? Manufacturers could have a test fleet of
bikes, along with helmets, clothing etc. All for sale or rent. Yeah, it's a
dream.



>>From: Blake Sobiloff <sobiloff@xxxxxxxxxxxxxx>
>
>>Heck,
>>charge folks $25 for a "helmet fit" service (a/k/a trying on helmets),
>>and then refund that amount if they buy a helmet.
>________________________________________________________________________
>
>Bye golly Blake, I do believe you are onto something here, Exxxxxcellent,
>idea.  Why should hard working dealers be the test grounds for the
>internet/mail order shoppers and get nothing in return, 'cept a sweaty
>helmet?
>
>One of the reasons I go to the M/C shows is to try on many mfg's helmets,
>jackets, gloves, etc.. for future reference, (all free of course) and not
>put out dealers when I'm not ready to buy but want to know what fits when I
>am ready.


Matt Knowles
Aesthetic Design & Photography - www.aestheticdesign.com - (707) 786-4643



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