Re: Clutch cable (again) was: RE: [ST] Intro

[Wesley Horner <wesman@xxxxxxxxxxxxxxxxxx>]

Call TriumphUSA in GA and let them know.  that is what I had to do after
droppping my bike off.  My dealer told me that cables weren't warranty
items when I dropped the bike off.  After calling Triumnph they called the
dealer and I didn't have to pay.

I checked the warranty booklet BTW and I couldn't find anything that said
cables weren't covered.  Fortunately in the bay area I have a selection
of dealers to take my bike to to get it worked on.  I am moving down the 
list to the 2nd closest one to my house now.

Wes

On Thu Oct 11 at 06:36:41 PM, Ben Snyder wrote:

> I argued that same point with every dealer in the
> state of Ohio, they all told me that it would not be
> covered under warranty.  
> 
> Now that I know what I know, I'm going to try to get
> money back from them, but I think my chances are slim.
> 
> If that doesnt work, I'll contact Triumph customer
> service and register a complaint against the
> shops...probably will be fruitless, but you never
> know.
> 
> 
> --- Chris Strizver <strizver@xxxxxxxx> wrote:
> > 
> > Ben,
> > 
> > Yes, there have been lots of '01 ST's with broken
> > cables, and yours fits the
> > profile perfectly. You can search the archives if
> > you want. As far as the
> > warranty issue, I can't believe you let them make
> > you pay for it. There
> > isn't a consumable part on the bike that wears out
> > in 3K miles. Heck,
> > according to the maintenance schedule, there aren't
> > any consumable parts
> > that need replacing under 12K, except oil and
> > filters!
> > 
> > I'd suck up the spare you bought and keep it under
> > your seat. However, I
> > would also go get my money back for the parts and
> > labor on the one that was
> > replaced. Yes, this is a KNOWN issue! (or should be
> > by now)
> > 
> > -Chris
> >  -----Original Message-----
> > From: 	owner-st@xxxxxxxxxx
> > [mailto:owner-st@xxxxxxxxxx]  On Behalf Of Ben
> > Snyder
> > Sent:	Thursday, October 11, 2001 1:16 PM
> > To:	ST@xxxxxxxxxxxxxx
> > Subject:	RE: [ST] Intro
> > 
> > Wait, I was either not on the list when this was
> > discussed, or had a period where I was unsubbed and
> > it
> > was disuccesed then.
> > 
> > I had a clutch cable break in June, just after just
> > over 3k miles in my new '01 ST.  Others have had
> > this
> > problem?  I ended up having to buy a cable, it never
> > came in and I bought from another dealer.   Then the
> > original order came in and they would not refund the
> > money (actually, they would and charge a 15%
> > restocking fee).  Nobody in the state of Ohio would
> > cover it under warranty, claiming it was a
> > 'consumable' part
> > 
> > 
> >      *   *   *   *   *   *   *   *   *   *   *   *  
> > *   *   *   *   *   *   *
> >       The ST/RS Mailing list is sponsored by Jack
> > Lilley Ltd.
> >           http://www.TriumphNet.com/st/lilley for
> > more info
> >    http://www.TriumphNet.com/st for ST, RS and
> > Mailing List info
> 
> 
> __________________________________________________
> Do You Yahoo!?
> Make a great connection at Yahoo! Personals.
> http://personals.yahoo.com
> 
>      *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *
>       The ST/RS Mailing list is sponsored by Jack Lilley Ltd.
>           http://www.TriumphNet.com/st/lilley for more info
>    http://www.TriumphNet.com/st for ST, RS and Mailing List info



- -- 
~~~~wesman@xxxxxxxxxxxxxxxxxx~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
My old sig was about Vaxen and VMS but I can't even figure out 
the name of the company that owns them anymore.

     *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *
      The ST/RS Mailing list is sponsored by Jack Lilley Ltd.
          http://www.TriumphNet.com/st/lilley for more info
   http://www.TriumphNet.com/st for ST, RS and Mailing List info

=-=-=-= Next Message =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=