Re: [ST] Product Review

["Darren" <gronk1@xxxxxxxxxxxxxx>]

I had a problem with my Meteor 3  jacket leaking  and the customer service
was excellent they replaced the jacket free of charge and paid the shipping
both ways... I think you just have to mention who is going to pay for the
shipping and they will offer to pay it..

Darren
01 RS


- ----- Original Message -----
From: "Ben Snyder" <bensnyder@xxxxxxxxx>
To: <ST@xxxxxxxxxxxxxx>
Sent: Thursday, October 18, 2001 5:49 PM
Subject: Re: [ST] Product Review


> Since there's a 'product review' thread, I thought I'd
> throw in my thoughts on a different Joe Rocket
> product.
>
> I have a Joe Rocket Blaster (leather) riding jacket.
> It's hot as hell in the summer (hey, it's non-perf
> leather), and the only problem, as far as riding, I
> have with it in this cooler weather is that over the
> bicep part of the arm it's not leather, and the wind
> gets cold after a while on the freeway.
>
> Now, a complaint is that I got the jacket just 3 or 4
> months ago and the stitching is coming loose along the
> zipper.  I sent an e-mail to Joe Rocket and so far
> their customer service has been outstanding.  I just
> noticed this last night, so I've not gone through the
> whole process with them, but supposedly if I send the
> jacket to them, they'll fix it of no charge.
>
> I'm not looking forward to paying shipping on it since
> it's kind of heavy, but for what I spent on the jacket
> I dont want the stitching to come out.
>
> I'm lucky I have a 'spare' jacket...it's a Triumph
> paddock jacket, but it's not leather...I'm curious how
> well it will work in this weather.
>
> I'll keep ya'll updated on the process if you're
> interested - that way you can find out what kind of
> customer service they have if you dont already know.
>
> Does anyone who's dealt with them have any words of
> wisdom or warnings to give me while I'm going through
> this?
>
>
> --- Eric Mann <eric91z@xxxxxxxx> wrote:
> > Well, now that I have it and have done some riding
> > with it, I thought I
> > would share my thoughts.  Finally picked up the new
> > Joe Rocket Meteor 3.0
> > jacket this week and got to ride with it today.
> > Weather has been around
> > mid-50's today with light breeze and partly sunny.
> > My prior "riding"
> > jackets have been a Columbia winter jacket (without
> > the liner in it) and a
> > light weight snap up jacket.  Neither very good for
> > riding in this weather.
> >
> > Well, got the bike out and rode with the jacket and
> > new Shoei X-SP II (which
> > I love more and more each time I wear it).  Anyway,
> > this jacket ROCKS!!!!
> > Does have a zip out liner which I had in today.
> > Jacket is waist length with
> > drop back and adjustable waist.  It is a nylon
> > jacket with pads in
> > elbow/forearm, shoulders, and pad in back.  Sleeves
> > have 2 snaps per sleeve
> > to draw them in so as not to flap in the wind.  Back
> > does not ride up at all
> > and sleeves are plenty long and don't pull up when
> > riding.  In fact, the
> > jacket doesn't flap at all while riding.  There are
> > 2 front zippers: 1 for
> > the liner and 1 for the outer shell.  And then there
> > is a generous flap that
> > goes across between the 2 that does a GREAT job of
> > keeping wind from coming
> > in.  Actually, it does a great job from letting wind
> > through anywhere.  Just
> > wondering how well the venting will do in the
> > summer.  May have to get a
> > Phoenix jacket for the summer months around here.
> >
> > Needless to say, I love the jacket.  Have not seen
> > how it will do in the
> > rain yet, but that is down the road, I am sure.  I
> > think it is a great
> > jacket for the money.  Nice materials and good
> > looking.  Now I just need a
> > nice pair of gloves to match it.  And the blue is
> > pretty close to the
> > Sapphire blue of the ST.
> >
> > Just thought I would share.
> >
> > Eric Mann
> > eric91z@xxxxxxxx
> > '91 Camaro Z28
> > '01 Blue ST
> > '95 Ford F150 4x4
> >
> >
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