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RE: [ST] Hello, and question.



In your message regarding RE: [ST] Hello, and question. dated Fri, 8 Feb 2002
21:01:29 -0000, Rich Crinson said that ...

> > > However, the owener just told me about a possible
> > "issue" with the
> > > bike.  It makes a
> > > whining sound when the bike is started when cold.
> > >
>RC-  
>RC-  My '01 RS makes the 'Triumph whine' when cold and at half a tank or less, I
>RC-  asked my mechanic at Windy corner who said that it is a very common
>RC-  'characteristic'.  It's caused by a disc inside the fuel flow regulator
>RC-  which when cold vibrates and causes the noise.  It does absolutely nothing
>RC-  to the bike at all apart from making a bit of noise, however, they said that
>RC-  they will replace it under warranty at the next service and that's without
>RC-  even asking for it to be done.  For all you over the pond it may be worth
>RC-  badgering Triumph of America, it seems they are very reluctant to do
>RC-  anything under warranty.  In my experience Windy Corner, who are 'very
>RC-  close!' to the factory will do absolutely anything required, without even
>RC-  being asked sometimes, and I believe that is Triumph UK's policy.  Go on
>RC-  kick some butt, it would be unlike you Americans not to!!!  ;-)

I complained to my service agent 'Bridge Motorcycles' about the noise of my
fuel pump at my 12,000 mile service.  They replaced the fuel filter, said 'that
seemed to have cured the problem' and let us know if it still whines,  It does,
of course.  The problem is, however, it only does it if the bike is low on fuel
and has been left standing for 24 hours :-(

So I am afraid not all UK service agents jump to the warranty issue :-((

Personally, since I have let my service agent know of my concerns "in writing"
and they have failed to replace it, if it breaks down and I have to have to
have the vehicle recovered, guess who is going to be seeking the cost of the
recovery through the small claims court??

- -- 
Mike Bostock
http://www.toothfairy.co.uk/
Wales & SW ST Riders
http://www.sprint-st.org/

'99 Red ST

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