Re: [ST] warranty work

[Steve Bergman <steverayb@xxxxxxxxx>]

It seems wrong but not peculiar.  My dealer has a great relationship with
Triumph customer service.  When I contacted Jerry Parrish for some major issues
he knew my mechanic by name.  There is usually no question when I bring it in
for warranty work and if there is a question one quick phone call to triumph
gets an answer.  I've had everything from the rubber boot around the mirrors to
the entire bike replaced under warranty(long story).  There was a lot of
waiting involved but not about whether or not it would be covered.

Steve Bergman

'01 Sprint ST


- --- Ben Snyder <bensnyder@xxxxxxxxx> wrote:
> As you may know from my earlier posts I'm (hopefully)
> having some warranty work done on my bike (melted
> belly pan).
> 
> I've been told from the dealer that they haven't heard
> back from Triumph yet.  They said they faxed the
> pertinent info and that Triumph has not yet responded.
>  It's been one week (I was there Tue 9 Jan) and I
> think that's a little slow.
> 
> So, I ask you.  Does this seem peculiar to you? 

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