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Re: [ST] Handy Industries delays?



Following STeve's lead, allow me a reply to my own previous message. Called
Handy today,spoke with Stephanie. Very polite,confirmed they won't recieve
stands until middle or later in this month, and my credit card was charged
on 2/19. She offered, and I accepted to cancel my order and credit my card
the billed amount. She also gave me the names and phone nos. of two dealers
who offer same stands, but couldn't guarantee any price.

Dealers.....Zoni Brothers in NY,@ 718-492-6883, ask for Rick. Their price
for front/rear package is $119.00 plus shipping, which for me (NC) came to
$135.00, shipping today. He explained that his price is higher because he's
paying shipping from the supplier (Handy Industries). Said he has 20 sets
left, from original order of 150, less than two mos. ago. He said it was
fine with him if I posted his info here.

Other dealer is Kannon Cycle of Daytona, in FL,@ 386-257-3866. Ask for Bob
or Carolyn. Didn't call them, so don't know their price or supply status.

Hope this is helpful to someone,
Bill

- ----- Original Message -----
From: "William Sanders" <tuckersdad@xxxxxxxxx>
To: <ST@xxxxxxxxxxxxxx>
Sent: Wednesday, March 06, 2002 3:07 AM
Subject: Re: [ST] Handy Industries delays?


> Yeah, me too Bill. Placed my order on the 19th of Feb., and the telephone
> sales rep. told me to expect a two week delay. But from your report, I'm
> apparently even further down the wait list than you. And if the outlook
> isn't favorable for you, it must be downright bleak for me. I'll check
with
> my credit card issuer shortly, and see if I've also been charged already
> (probably). Then I'm going to contact Handy. If I get the same info you
did,
> I'm cancelling and going elsewhere.
> Thanks for the Update,
> Bill Sanders
>
> ----- Original Message -----
> From: "Bil Swartz" <bil@xxxxxxxxxx>
> To: "HSTA Mailing List" <hsta@xxxxxxxxxxxxxxxxx>
> Cc: <ST@xxxxxxxxxxxxxx>
> Sent: Tuesday, March 05, 2002 10:38 AM
> Subject: [ST] Handy Industries delays?
>
>
> > Anyone else order the universal stand deal (front and rear) from Handy
> > Industries at a Cycleworld show lately, and are still waiting for them?
> >
> > The story I just got was that those units are produced in Italy, and
some
> > are expected on the 13th, but they've been out of them for some time and
> > since my order was the first weekend of February I'd be pretty far down
in
> > line and may not get mine even then.
> >
> > When I ordered the guys said to expect them in a week and a half
> > to two weeks.  Harumph!  Not much explanation offered, no promises,
> > couldn't tell where I was in the queue, and the CC was charged within
days
> > of the show of course.
> >
> > Just one more good customer service story to share with y'all.  Sheesh.
> >
> > --
> >
> >                                ._O_.  '99 SprintST -mine
> >            -Bil-              /_\o/_\ '98 VFR800FI -hers         /~\
> > "No I don't want a pickle..."   /H\   '89 Hawk GT  -ours   ASCII \ /
> Against
> >       bil@xxxxxxxxxx           (=O=)  AMA, CMH-Moto,      Ribbon  X
HTML
> > "Drink Real Ale"  "Quch!"  #3    U    DoD(6.66), HSTA!  Campaign / \
Mail
> >
> >
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