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RE: [ST] Sylvania headlights
- Subject: RE: [ST] Sylvania headlights
- From: "Chris Harwood" <Chris@xxxxxxxxxxxxxxxxxx>
- Date: Mon, 17 Jan 2005 14:13:07 +0000
Dave
Do you have a mailing service there that won't mash it then?
Chris Harwood
'00 RS UK
>>> dpullen@xxxxxxxxxxx 17/01/2005 13:38:30 >>>
Unbelievable...I called Sylvania first thing this morning, and was able
to
talk to an actual human without waiting. And she was VERY pleasant.
I
described the situation, and she actually apologized for the problem!
AND
she said she would send a replacement bulb today!!
She asked if I would send the broken bulb back so that they could do a
failure analysis on it.
I must be dreaming...
- Dave
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